Frequently Asked Questions

Many products say "Backordered", what does this mean?

Due to higher than anticipated demand, we have so many orders on file that most of the time it means we cannot physically ship them out fast enough to be considered "In Stock".  There will be a 6 - 12 week delay in shipping with products that say "Backordered". Orders will be filled in order that they are received so simply place an order in the online store as you would for any "In Stock" item and they will be shipped as soon as we possibly can. 

Many products say "Out of Stock", what does this mean?

Due to higher than anticipated demand, we are not accepting orders at this time for that product. We fill orders in the order that they were received and are in full production. Please check back often as status can change anytime or join our waitlist and you will be emailed when the website has been restocked. 

What are XRAIL Systems made of and how much do they weigh?

XRAIL products are hard coated black anodized aluminum and stainless steel all non corrosive with black nylon or clear polycarbonate unified tubes. Compact unit's weight is 1 lb 8 oz empty and Full version unit's weight is 2 lbs 1 oz empty.  Final weight of units when full depends on type of ammunition used.

All XRAIL Systems are made from high grade aluminum, stainless steel, and glass filled nylon, or poly carbonate materials.

Is the XRAIL System front heavy?

Yes compared to a gun without it, but it reduces muzzle jump by about 40%. We have found that when one builds muscle memory, the target acquisition time is about the same as without it.

What comes with my XRAIL System purchase?
Your XRAIL System will come with a replacement magazine follower, a spring, and one connecting system for the shotgun platform you choose.  You may also purchase the additional connecting systems to enable you to switch the XRAIL System from one shotgun platform to another. Installation requires no gun smith and can be done in minutes.   Installation and informational videos are available on this web site along with the Instruction Guide. Please go to our Instructional Multimedia page.

What shotguns does the XRAIL System work on?

The XRAIL System is currently developed for the Remington 870, 1187, 1100 12 ga, and the Benelli SBE, SBE2, M1, M2, M2 tactical 12 ga shotguns.  Keep checking website for future model availability.

Keep in mind that all add-on XRAIL Systems are designed to fit multiple shotgun platforms and are very versatile. For example, if you purchase an XRAIL System for the Remington platform, it will fit all the above listed Remington models. You can choose to purchase the optional connector for the Benelli platform and it will then fit both platforms (all models listed above). As RCI comes out with new connectors for other platforms, your existing XRAIL System will then be able to be used on those shotguns with the purchase of only the new connector. You may also choose to buy a combo system where you will get one outer housing and both compact and full version inner tube housings which can be switched in less than 2 minutes.

Remington platform recommended barrel length for XRAIL Full version is 26" and 22" for Compact version. Benelli platform recommended barrel length for XRAIL Full version is 24" and 20" for Compact version. Shorter than recommended lengths will work but can cause some long term carbon build-up on tube housing.

Is the XRAIL System hard to load? Do I have to fully load it every time?

An XRAIL System loads the same way you would normally load your gun.  Once the main tube is full, you rotate the XRAIL System to the next auxiliary tube and load.  You repeat until all tubes are full.   When you shoot, the tubes will automatically rotate back to the main tube as the ammunition is unloaded. 

The XRAIL System is flexible enough to be “topped off” or if not needed, you do not have to fill the auxiliary tubes and just use the main tube like you would normally use your shotgun.    

Can I use 3" shells?

Not at this time. Currently we have structured the design around the 2 3/4” shell because it is the one most commonly used by MLE.

Will you export an XRAIL System?

RCI is not exporting our products at this time.  XRAIL System and all RCI products are 100% Made in USA.

Are discounts available for Military/LE?

You need to qualify for Military/LE pricing. Please go to our Military/LE page for details.

How do I become a registered Dealer for RCI?

Dealer pricing is not currently available. Please go to the Dealer page for updates. 

What if I decide to cancel my order?
A 15% Administrative fee will be applied to your credit card or subtracted from your refund in order to cover the expenses of proccessing the initial order and processing your cancellation request.

When will my credit card be charged?
Upon the completion of your order in the checkout, you will be charged the full amount immediately including any applicable sales tax for any product shipped to WI.


I live outside WI, will I pay sales tax at checkout?
No.  You are responsible to pay sales tax in the state you reside, including any local taxes.

Is there any warranty?
All RCI products have a 1 year limited warranty.  The warranty applies towards defects in materials or workmanship. The use of re-loaded ammunition, proof rounds, or factory ammunition that exceeds SAAMI specifications voids any warranty. Any repairs or modifications not done by RCI also voids any warranty.

Are there any legal requirements or restriction on the purchase of XRAIL Systems?

RCI 's policy is not to give legal or legislative advice. It is your responsibility to follow ALL your Federal, State, and local gun laws.

For your convenience as a reference, here are a couple of useful links: BATFE's Federal Firearms Regulations Reference Guide 2005 or http://www.nraila.org/GunLaws/.

PLEASE NOTE : RCI does not currently ship the XRAIL Systems from our website to the District of Columbia, CA, IL, MD, MA, NJ, NY, or OH due to current state or local legislation banning our product. For more detailed information from NRA-ILA Office of Legislative Counsel 1-6-10, click here.

PLEASE NOTE: In addition to territorial laws, the purchase, sale and (in certain circumstances) the possession and interstate transportation of firearms is regulated by the Gun Control Act of 1968 as amended by the Firearms Owners` Protection Act. Also, cities and localities may have their own firearms ordinances in addition to federal and territory laws. Details may be obtained by contacting local law enforcement authorities, and by consulting the State Laws and Published Ordinances - Firearms, available from the U.S. Government Printing Office, Washington, D.C. 20402.