Shipping & Returns

RETURNS

There is a 15% restocking fee on ALL orders returned or cancelled (shipping NOT refundable).  ALL FIREARM sales are FINAL!

 

FIREARM SALES

What happens when I purchase a Firearm?

Before your order of a firearm will ship, you will need to provide us with a local FFL holder (gun dealer) where we can ship your  new firearm.  Your local gun dealer will NEED to do a background check on you before he can release your order to you. There most likely will be an additional fee for this from your local gun dealer.  Please inform local gun dealer of your intention to ship your RCI-XRAIL order to them and inquire about fees and paperwork necessary. Please make sure you will PASS the background check before ordering as there are no returns on Firearms.  RCI-XRAIL will need the FFL Holder’s contact information so we can get a copy of their FFL and transfer the system to them.  NO NEW FIREARM WILL SHIP to your residence.

NOTE: ALL FIREARM sales are FINAL. Once a firearm has been transferred to an individual, it is no longer a new gun, whether fired or not. NO EXCEPTIONS.

 

SHIPPING

Shipping & Handling Chart

 Sales Total                                                Shipping & Handling Cost – Continental US only

      $0.01 –    $44.00……………………………………….    $4.95 (USPS First Class)

    $44.01 –    $125.00……………………………………….   $8.95 (USPS Priority)

  $125.01 –    $500.00………………………………………. $14.95 (USPS Priority)

  $500.01 –  $1000.00………………………….………..…. $24.95 (UPS GROUND or USPS Priority)

$1000.01 –  $1500.00……………………………………….$29.95  (UPS Ground)

$1500.01 –  $2000.00……………………………………….$34.95  (UPS Ground)

$2000.01 –  $4000.00……………………………………….$55.00  (UPS Ground)

$4000.01  – $6500.00……………………….………………$90.00  (UPS Ground)

$6500.01  – $7500.00……………………………………..$135.00  (UPS Ground)

$7500.01  – $8500.00……………………………………..$150.00  (UPS Ground)

$8500.01  – $10000.00…………………………..………$180.00  (UPS Ground)

$10000.01 & UP  ……………………………..…Contact us for Shipping Charges

 

Product/Order Questions

How long until my order gets shipped if In Stock?

All orders are usually shipped promptly from our warehouse inventory within 1 – 2 business days using UPS or USPS unless Backordered or a Special Order or a GUN.  Tracking numbers are emailed to email address provided on order.

Some products say “Backordered” or “Out of Stock” but I can still order, what does this mean?

Due to higher than anticipated demand, we have so many orders on file that most of the time it means we cannot physically ship them out fast enough to be considered “In Stock”.  There will be a delay in shipping with products that say “Backordered” (time estimates given on each product). Orders will be filled in order that they are received so simply place an order in the online store as you would for any “In Stock” item and they will be shipped as soon as we possibly can.

Some products say “Out of Stock” but I cannot order them, what does this mean?

Due to higher than anticipated demand, we are not accepting orders at this time for that product.  Please check back often as status can change anytime or join our waitlist and you will be emailed when the website has been restocked.

Will you ship outside the USA?

Roth Concept Innovations does not export products. Since many of our products require US export licenses, we have an official RCI Exporter and International Sales Agent, Vertex International that does all international sales for us. Vertex International specializes in US licenses, fees, permits, etc that may be required to export our products. Please go to the Contact Us page for contact information of Vertex International to get prices or place international orders.

Are there any states you will not ship to?

Depending on the product you are purchasing, yes. RCI does not currently ship the XRAIL System or XM2XIs from our website to the District of Columbia, CA, CO, MD, MA, NJ, NY, or parts of IL (Aurora and Chicago) and parts of OH (Columbus, Cleveland, Cincinnati or Toledo) due to current state or local legislation banning products like ours unless you have a special license permitting us to do so (we will need a copy for our records). For more detailed information from NRA-ILA Office of Legislative Counsel 1-6-10, click here.   This list can change at any time.  It is your responsibility to know your current laws/rules/regulations/etc. before you purchase our products!   If you purchase our products and live somewhere where we are not allow to ship, you WILL be charged a 15% restocking fee and the product WILL NOT SHIP! 

PLEASE NOTE : RCI ‘s policy is NOT to give legal or legislative advice. It is YOUR responsibility to follow ALL your Federal, State, and local gun laws since they can change at any time.  This list may not be up to date!  Contact your Attorney General of your State to ask about your laws.

For your convenience as a reference, here are a couple of useful links: BATFE’s Federal Firearms Regulations Reference Guide 2005 or http://www.nraila.org/GunLaws/.

PLEASE NOTE: In addition to territorial laws, the purchase, sale and (in certain circumstances) the possession and interstate transportation of firearms is regulated by the Gun Control Act of 1968 as amended by the Firearms Owners` Protection Act. Also, cities and localities may have their own firearms ordinances in addition to federal and territory laws. Details may be obtained by contacting local law enforcement authorities, and by consulting the State Laws and Published Ordinances – Firearms, available from the U.S. Government Printing Office, Washington, D.C. 20402.